Question

PAC DIDNT TRANSFER ON DATE - I NEED MY OLD NUMBRT

  • 9 October 2023
  • 1 reply
  • 22 views

This is stressful, I have the welcome message stating I have a new number but my old number should have transferred.  What do I do with no-one to speak to.  Thank you.  Moved from Three to ID.


1 reply

Userlevel 7
Badge +4

Hi @Lisa Hill 

 

The “Welcome to iD” message may display the number we provision, the transfer of the old number may happen after this on the date selected.

 

Please let us know if you still require any assistance with this.

 

Tom

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