Question

PAC issue - moving from Tesco to iD

  • 12 September 2023
  • 1 reply
  • 9 views
Ian Charlesworth
Rank

I’ve got all the information needed for the PAC transfer but i get an error when filling in the form. All of the details are correct as I’ve double checked. What can I do???

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Ian Charlesworth,

Welcome to the Community!

Please could you ensure that the transaction number that you are entering starts with a 4.

If it does please also try your surname in all capital letters.

If you are using a different transaction number you’ll find the correct one that starts with a 4 on your welcome email from us.

If you require further assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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