I have all the info to process my PAC and switch to my old number, when clicking enter I get "something went wrong" I've double checked my information is correct. What are my options s when this happens?
Use the online iD Live Chat for support, and speak to a customer service agent.
Chat at https://idmobile.co.uk/live-chat (via popup window in a browser).Â
The agents work until 6pm at weekends (8pm on weekdays).Â
Â
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more