I’ve received my new ID Sim and am trying to transfer my old number. Im getting a PAC code error message. I’ve checked with the old
provider that this is correct and all other I do is accurate. Old provider says there is nothing they can and they can’t issue a new PAC code. Please can you help? Thanks
+9
You can only use the PAC once
Did you submit the PAC, from your old provider, when you made your purchase from iD Mobile
Yes that right. But now I’m being asked for it again
+9
Okay
You should get an email / text message from iD the day before the number you wanted to keep gets transferred to iD.
Good luck
+4
Hi
You may still receive an email about porting and submitting your PAC code via the port form however if you’ve already submitted your PAC at checkout you won’t need to submit it again, the port will happen on the given/selected date between 8am and 10pm.
Tom
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.