Question

phone blocked

  • 30 October 2023
  • 2 replies
  • 33 views

My phone will not let my complete and outgoing calls/texts or data usage after I have transferred a new PAC number across. My bill payments are upto date and I have tried resetting settings etc


2 replies

Userlevel 8
Badge +9

What was the date your number was due for transfer to iD Mobile @Franka1998? 

On the day of the number transfer, it can sometimes take until 10pm for the number transfer to be properly completed. Nor do number transfers usually happen immediately - several hours or more may pass after your old service provider’s SIM becomes inactive, before the number you’re keeping works with your iD SIM card.

 

 

Userlevel 7
Badge +7

Hi @Franka1998,

Welcome to the Community!

Just checking if you are still experiencing the issue?

If so, please let us know and we can PM you if required.

 

Kash

Reply


Why iD Mobile?