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Phone call keep cutting out. Then it says " Your service doesn't allow access to this number"

  • 16 January 2024
  • 7 replies
  • 1021 views

Phone call keep cutting out. Then it says " Your service doesn't allow access to this number" . I’ve always called my mum on this number never had a issue in past but cut me off from my call around 7 times had to keep calling her back.

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Best answer by andewhite 16 January 2024, 15:09

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7 replies

Userlevel 8
Badge +9

Have you looked at the following, @Natasha Board?

 

Userlevel 4
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Hi @Natasha Board.

Apologies for any inconvenience caused by the outage. However, services should now be up and running as normal. 

-Lauren

Userlevel 1

The network is doing the same to me this morning and people are unable to call me is anyone having same issue ??

Hi I am having the same issue. Very annoying as I had to keep calling back.

Getting sick of this now

Happened a few weeks ago all day

I have to make calls constantly 30+ mins a time

And after 3 to 4 mins clkeeps cutting out no help from id at all so far

Trying to call doctor for my son but kept getting this message, don't know if anyone can call me

Userlevel 7
Badge +7

Hi @Pol Doughty @Steven Howard @AnnalouiseS @Debbie S,

The issue is now resolved and calls should be working as normal.

Please restart your handset and try again.

If the issue still persists, please let us know.

 

Kash

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