Question

Phone stopped working

  • 17 March 2024
  • 2 replies
  • 15 views
Helen999
Rank

Trying to get help from iD mobile is incredibly frustrating. Live chat not working.

My phone has stopped working and I need to know what my options are. 

2 replies

JoeKing
Rank
Userlevel 4

Is the phone still under warranty? Are you near the end of your phone contract?

From within the Live Chat type in the message box "Talk to a person" . Try this between 8am to 8pm Mon to Fri I think the times are. 

Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
Kash
Rank
Userlevel 7
Badge +7

Hi @Helen999,

Welcome to the Community!

I’m very sorry to hear that. 

Please let us know if you had any issues contacting Live Chat and we can PM you.


Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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