My network coverage has got really bad recently and I can only attribute it to either a disrupted service on the ID mobile network or because I’ve got a new Pixel 6A. Does anyone have a fix for this (if it is the phone) or has anyone experienced similar drops in network performance?
Userlevel 8
+9
My son has a Pixel 6a with iD Mobile SIM, and hasn’t noticed drops in network performance.
Is this a call/texts issue, or a mobile data issue?
Does this problem occur everywhere you use your new Pixel 6a device?
It's mostly affecting calls/texts. And it doesn't happen everywhere, but it happens in places I got perfect signal in my previous phone (OnePlus 6t) with the same SIM. Is there a setting I can change or something do you know?
It also shows on the device that I have a decent signal, yet calls just fail/break up too much to have a conversation
Userlevel 8
+9
It’s possible network congestion could be affecting your voice calls
Three UK (the iD network partner) are decommissioning their 3G mobile network by end of 2024, which means all voice calls on iD Mobile will need to use 4G Calling (VoLTE). The OnePlus 6T isn’t listed by iD as supporting 4G Calling.
3G has been switched off in some areas already, but even if 3G is available I think iD will prefer 4G Calling on devices that support VoLTE. This can cause issues if there’s network congestion, or limited capacity on the backhaul network.
Have you checked the current network status in your area/s
Check online at https://www.three.co.uk/support/network_and_coverage/network_support.
At home it says good signal, but I still get poor quality calls. At work it says no signal so that explains that! It's just confusing as I swear I had perfectly clear calls at home on my old phone
Userlevel 8
+9
At home it says good signal, but I still get poor quality calls. At work it says no signal so that explains that! It's just confusing as I swear I had perfectly clear calls at home on my old phone
Your old OnePlus could probably only make 3G calls
Perhaps, you could force your Pixel 6a to use 3G mode, which might improve the call quality.
Userlevel 3
+1
Hi
Thanks
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