Hello,
I ported my number from ID Mobile to Three. This was done on 03/08/2021. For a couple of hours, both sim cards had no signal at all. Then after, only the Three sim had signal. I assumed this meant the porting was completed.
However, my number has not been ported over fully. I can make calls, send texts and use the data on my Three sim, but cannot receive any calls or texts.
I have checked the phone numbers on each sim card and it still says my old phone number is registered to the ID Mobile sim, however the ID Mobile sim card has no signal and will not let me call, text or use data.
I have reset my device and have tried the sim cards on a different phone, the problem still persists.
What should or can I do?
Thank you in advance.
Best answer by WelshPaul
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