porting problem

Hi i have had my number ported over this week and i can make a receive calls using the ported number but not able to send or receive texts from that number. When i do send a text it comes up with the number that came with the contract I have spoken to two agents already that told me to go to curry's.

I have just spoken to curry's and they told me there is nothing they can do its a network problem and they told me to ring Carphone warehouse i done that and they told me the same thing.

I have now spoken to 3 or 4 agents and they all keep telling me there is nothing they can do and go to the curry's store even though its nothing to do with them.

I have tried turning phone on and off with sim card in and out was told to check the status in sim slot 1 its says phone number unknown but i am not able to add a number too it.

I then go into messages and settings and chat features and its says connected but its connected to the number that came with the contract not the ported one i am also unable to change that number.

I then sent a image in a email to them and got one back this morning saying they have been trying to contact me but have had nothing.

So i done a live chat 30mins ago and they tell me that's its a different problem to what i was talking about even though the email was about the same problem and had not idea what i was talking about .

Its now really starting to annoy me and wondering if i made the right move to id and considering leaving already its been days since i brought this up to them and still no closer to getting anything sorted.