Will I be charged a pro like rental every month because my bill is £51.99 a month however I was chargerd £67 will I be charged that every month !!!
Best answer by Mohammed
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Userlevel 7
+7
Hi
Welcome to the Community!
Is this a new contract, upgrade or have you changed your direct debit date?
It would usually be pro rated and then go back to normal from the following month.
You can view a full breakdown of the bill via your account or the app.
If you are still charged incorrectly next month, please let us know.
Kash
I have upgraded
Userlevel 7
+10
Hey
You are charged a pro-rata line rental following an upgrade only for the next bill.
Future bills should be the chosen plan amount (plus any charges you incur for out of plan usage etc).
The bill should breakdown the period of line rental and how this is calculated but if you get stuck, let us know here.
Mohammed
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