Question

problem when calling

  • 16 January 2024
  • 2 replies
  • 12 views
Andy Billington
Rank

calls to this number prohibited when calling numbers even from my contacts that I have called many times before. This has only happened today following an update 

 

 

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Hey @Andy Billington, the following may be affecting your services.

 

Lauren
Rank
Userlevel 4
Badge

calls to this number prohibited when calling numbers even from my contacts that I have called many times before. This has only happened today following an update 

 

 

Hi @Andy Billington. @andewhite is correct here, the outage from yesterday sounds like the reason why your services were impacted. If this is still an issue, it’s worthwhile trying some troubleshooting steps to see if this helps.

You’d be able try resetting your network settings to reboot the connection. Alternatively, you’ll be able to test the SIM in another phone to see if you’re still experiencing the same issue. 

-Lauren

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