I recently had to block my SIM card due to having lost my phone. I am all set up with my new SIM card and you have provided proof of uage but seem unable to provide anything relating to the IMEI.
Please can someone advise how I go about getting this additional information?
This is what I am being asked to provide to the insurance company;Â
A copy of a valid Proof of Barring for all lost / stolen claimsÂ
o This document must show the handset make, model, gigabyte, IMEI number and the date and time of barring.Â
o This can be obtained from your network provider
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I’m stuck without this and desperately need some assistance.
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ThanksÂ