Hello, I am trying to find a proof of purchase that is needed to send off to repair to see if it is in warranty.
If anyone could help it would be great.
Thanks, Lauren
Best answer by Mohammed
View originalHello, I am trying to find a proof of purchase that is needed to send off to repair to see if it is in warranty.
If anyone could help it would be great.
Thanks, Lauren
Best answer by Mohammed
View originalHey
You won’t need a proof of purchase if you’re booking the device in for repair at your local Currys as we would be able to see the purchase on the system
If you mean you’re booking your repair in with the manufacturer, please let us know and we can PM you to arrange for this to be sent out.
Mohammed
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Hi
Yes, I have booked a repair with manufacturer due to my warranty with yourselves expiring. I would like a proof of purchase emailed if possible so I can show the engineer when he collects my phone.
Lauren
Hey
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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