I need this to send to my insurance company but am finding it impossible to get to talk to a human being at ID. Is there a phone number, which doesn't send me through to an automated chat line or an email address?
Best answer by Mohsin
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Userlevel 8
+9
Hello
The Live Chat service is the only way to speak to iD in real-time.
There’re advisors working 9am - 8pm weekdays; just type-in “talk to a person” after you get connected on chat, which avoids the 24/7 chat bot.
If you still have your order email, print that to a PDF for your insurance company maybe?
Anyway, good luck.
Userlevel 8
+9
And for proof of usage, surely all you need to do is download a PDF of a recent bill. You can this from your My Account online, but there’s an issue with this service at the moment - see page:
Anyway, good luck.
Userlevel 6
+4
Hi
If you have any issues getting through to a Live Chat advisor, please let us know and we will be able to assist with this by sending you a Private Message.
-Mohsin
Userlevel 1
Thanks. That would be very kind.
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