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returns

  • 25 June 2023
  • 2 replies
  • 74 views

I bought a new contract with phone, but went to return it and cancel contract, I haven't used the phone or SIM. How do I go about initiating the return process?

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Best answer by WelshPaul 25 June 2023, 11:47

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Userlevel 8
Badge +6

https://www.idmobile.co.uk/help-and-advice/returns-cancellations

Userlevel 7
Badge +7

Hi @Ty Haze,

Welcome to the Community!

I hope that you managed to get help with the return, however if you didn’t please let us know.

We’ll send you a PM once you get back to us confirming you still require assistance.

Kash

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