I am abroad and my roaming not working! - WHY??? (It's ON in my phone)
Whereabouts are you roaming?
Have you turned roaming ON in your iD online account (iD app)
Your UK plan allowances can only be used to roam in 50 EU + EEA destinations. Anywhere else is charged at your destination’s roaming rate, and only works if your iD account bill cap is at a sufficient level.
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