Question

Roaming been working in Europe, driven in to Italy and it stopped.

  • 14 January 2024
  • 2 replies
  • 43 views
2

Hi.. first post 😊

 

been travelling for a few weeks in Austria and Germany roaming has been fine…

Driven into Italy and it stopped working

I have reset the network settings and looked at everything I can but have got nowhere.

 

i even noticed that I can no longer edit the APN settings myself anymore with ID mobile.

 

im using an iPhone 11 if anyone can help.

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Yeah @2wos, if your calls and texts are working in Italy there’s probably an issue with the APN settings.

Unfortunately, the network profile iD provision for iPhone devices does not allow the user to change the APN settings.

The “No data roaming” topic started by @Peroni93 has a post from iD Mobile about a possible workaround. 

It’s also possible that removing the SIM card from your iPhone, for 15-20 minutes, might result in the device getting the correct APN settings when it reconnects to the roaming partner network.

 

Kash
Rank
Userlevel 7
Badge +7

Hi @2wos,

Welcome to the Community!

Please let us know how you get on with the information that @andewhite has provided.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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