Question

service and data issues again

  • 19 April 2023
  • 2 replies
  • 24 views

Userlevel 1

My phone internet and service has been down for TWO WHOLE DAYS. I work from home and I cannot even make a single call to people as the service is sooo bad. it’s disgusting! I have to rely on my home broadband when I am paying £62 per month for 4G and 5G and unlimited call/tests. It’s awful. I’m just wondering how I’m going to put up with this for the entirety of my contract 


2 replies

Userlevel 8
Badge +9

Perhaps use your postcode to check for network FAULTS using the online status checker?

https://www.three.co.uk/support/network_and_coverage/network_support.

 

 

Userlevel 7
Badge +7

Hi @Georgina Thomas,

Welcome to the Community!

Sorry to hear about the issues that you are having.

We hope that the issue is resolved but if you are still having issues, please let us know.

 

Kash

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