sim card

  • 6 August 2023
  • 1 reply
  • 10 views
Antony Callaghan
Rank

I have a phone contract with you and I accidentally bin the sim I'm able to get another sim card which is connected to my contract 

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Antony Callaghan,

Welcome to the Community!

The quickest way to get a replacement SIM is via a Curry’s store. The SIM cards are free and you can obtain one within the store opening hours.

Once you have it you can activate it in the iD Mobile App or My Account online by following these steps: 

  1. Log into the app or My Account online  

  1. Go to the My Services page  

  1. Click Activate my SIM 

  1. Scan your SIM card barcode or enter the 19-digit number printed on the SIM cardholder * 
    Once you click Activate your SIM, the new SIM will be activated within 30 minutes.  

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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