Question

sim card

  • 8 November 2023
  • 3 replies
  • 10 views
Donnie McCallum
Rank

Why can I not move my sim to slot 1 and why does it say sim2

3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Donnie McCallum,

Welcome to the Community!

As @andewhite advised iD Mobile doesn’t provide 2G coverage so it sounds like there is an issue.

Please let us know which handset you are using and if you have another SIM in the phone.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
andewhite
Rank
Userlevel 8
Badge +9

Something’s not quite right @Donnie McCallum. 

The iD Mobile network only provides 3G, 4G and 5G mobile services - there’s isn’t any 2G available with iD Mobile.

Perhaps you’ve got two active SIM cards in your handset? 
What handset are you using?

 

Donnie McCallum
Rank

Am I being kept in slot2 where I can only make and receive calls and get 2g network coverage 

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