Question

sim card not working on phone

  • 1 April 2024
  • 1 reply
  • 9 views
Zoecjones14
Rank

My sim card isn't working in my phone, but works in other devices 

1 reply

Tyler
Rank
Userlevel 3

Hey there @Zoecjones14, thank you for reaching out and welcome to our Community!

 

If the SIM card doesn’t work in your phone, and works in other phones, then that leads us to believe it’s more likely to be an issue with your phone, as opposed to a SIM card or coverage issue.

 

Did you purchase your phone from ourselves? If you try someone else’s SIM card in your phone, does it work also please?

 

Thank you,

Tyler

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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