Question

sim card still not activated

I was told by and agent my SIM card would be activated today however it hasn’t and I still can’t see my new number to even be able to activate it.

Userlevel 8

Are you new iD customer @Ameena Campbell?

If yes, then iD will have sent you a SIM card that has already been activated - the SIM is ready to use.

Assuming you’re a new customer, what happens when you put the new iD SIM in a handset?

Userlevel 7

Hi @Ameena Campbell,

Welcome to the Community!

I can see that we have responded to your other post.

If you require further assistance, please get back to us there.

Kash

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