Hi
My oldest contract is coming up to the end of its 24 month term and I don’t want it to renew as I have my new one in place. How do I ensure it won’t renew. I’ve tried to end plan on the app but it send me round in circles. Please let me know what I need to do as soon as possible. Thanks
Best answer by andewhite
View original
+9
The process for doing this is explained in the “How do I cancel my iD Mobile contract?” community article.
For assistance with any problems doing this, contact an iD agent via Live Chat.
The Live Chat team are available 9am - 8pm weekdays, and 9am - 6pm weekends and bank holidays.
I hope this helps.
+6
Hi
Thank you,
Rory
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