Hi,
I can receive SMS while abroad. I then reply with another SMS but my correspondant does receive the message. Why is that? And how can I fix the problem?
Best answer by andewhite
View originalHi,
I can receive SMS while abroad. I then reply with another SMS but my correspondant does receive the message. Why is that? And how can I fix the problem?
Best answer by andewhite
View originalIf you outside the EU inclusive roaming destinations, and your iD account bill cap is set to £0, you won’t been able to call, send texts or use roaming mobile data
You might need to adjust your bill cap, or use a Wi-Fi connection and WhatsApp instead.
Thank you kindly for your reply.
My bill cap is set to an additional £10 over and above my contract. Could this not be enough? Or could there be another issue?
Thank you.
- The person who sent me an SMS but did not receive mine was in France. I sent mine using the French prefix 0033.
- I was also in France.
- None of my bill cap had been used.
Okay
It’s also possible there might be a network issue, or an issue with your iD account.
In addition, the GSM technical specification for SMS messaging doesn’t guarantee delivery of an SMS - they’re normally delivered but sometimes delivery fails.
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