My top up and then my upgrade has been accredited to my account but not changed my phone allowance . My phone at present is on max data usage so have no usable data . Do I have to wait until the month is up on my account before it becomes into full use again with all functions working
Advice Please
Best answer by andewhite
View original
+9
Okay
You could seek assistance via a private message (PM) iD Mobile on facebook (Messenger) or Twitter (direct message).
It’s best to contact iD between 9am - 6pm - so you can PM with a real person.
Anyway, good luck.
Thanks for the speedy reply
Unfortunately no FB or Twitter for me. Somwehat frustrating when that’s the form of direct commuincation. I suppose you get what you pay for!
+9
Okay
Once you get connected, just type “talk to a person” to avoid the 24/7 chat bot - good luck.
Excellent, that worked perfectly. Thanks
+9
Hopefully the iD agent on your live chat got everything sorted?
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