Question

transferred mobile number

  • 5 August 2023
  • 1 reply
  • 19 views
Lewis Collier
Rank

I transferred my mobile number to ID Mobile and got sent a ID mobile SIM card with a new number on it , my account says my old number has transferred but it does have any data or signal so I am I having to use it on the ID mobile sim, this is causing problems when trying to use a hotspot  , help please

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Lewis Collier,

Is this a new contract you purchased from us?

Whate date did you select for the switch over?

Mohammed

 

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