travelling to USA

  • 17 September 2023
  • 7 replies
  • 111 views
Nettie2012
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Userlevel 1

Hi I see that ID mobile doesn’t included America my question is if I’m logged on to wifi in a hotel etc can I use my phone and upload photos and not be charged 

7 replies

andewhite
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Userlevel 8
Badge +9

If you’re using the Wi-Fi network in the hotel, and not a mobile data connection, you wouldn’t be charged @Nettie2012 (assuming hotel Wi-Fi is free to use).

 

Nettie2012
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Userlevel 1

Thank you

Tom
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Userlevel 7
Badge +4

Hi @Nettie2012 

 

Wi-Fi wouldn’t charge you as Wi-Fi isn’t a service provided by us, usage of your mobile data, texts and calls while roaming in the US would charge.

 

I’d recommend logging into the iD Mobile app/website and ensuring your bill cap is set to an amount you are comfortable with.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Nettie2012
Rank
Userlevel 1

Thank you I can FaceTime through WhatsApp if my cap is set to 0 and I’m on a wifi in the park or at the hotel ?

andewhite
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Userlevel 8
Badge +9

Thank you I can FaceTime through WhatsApp if my cap is set to 0 and I’m on a wifi in the park or at the hotel ?

Okay @Nettie2012, with a £0 bill cap and then using Wi-Fi in the park or at the hotel, you should be able to video call using WhatsApp, or FaceTime (on an iPhone).

Nettie2012
Rank
Userlevel 1

Thank you 

Tom
Rank
Userlevel 7
Badge +4

Hi @Nettie2012 

 

Yes, Wi-Fi is completely separate of your iD Mobile plan and will be usable with your bill cap at £0.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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