trying to port number

  • 18 September 2023
  • 2 replies
  • 10 views
rogerandout
Rank

Keep getting error when trying to port number it's looking for a transaction number the only 9 digit number that I have on any correspondence isn't being accepted tells me error with details 

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Did you purchase items online from the iD Mobile website @rogerandout?

The transaction number should be on the invoice you received with the items ordered from iD Mobile.
It begins with “4”. 

You’re also able to submit your PAC using the iD online Live Chat service. 
The agents work until 8pm on weekdays.

Kash
Rank
Userlevel 7
Badge +7

Hi @rogerandout,

Welcome to the Community!

We hope that @andewhite was able to help.

If you still require assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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