The help is terrible. I reported a lost phone yesterday. The phone was blocked. It has now been found and I have for hours to contact someone who can help unblock my phone
Facebook. My mum is trying to sort it out but she had to use my social media as she doesn’t use it
Hey
We’ll need to speak to the account holder directly via their personal account in order to resolve this.
Mohammed
The Facebook team respond within a few hours normally.
You have to send a private message using Messenger - don’t post a public comment on the iD Mobile Facebook page.
Facebook. My mum is trying to sort it out but she had to use my social media as she doesn’t use it
Okay
Which social media platform did you use to privately message iD Mobile
I’ve tried this
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more