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unlocking an old iphone

  • 2 March 2022
  • 5 replies
  • 110 views

Userlevel 1

Hi

id like to unlock my old iPhone so my daughter can use it on another network - it’s an old SE so deffo locked. I can’t work out how to contact ID directly now as I no longer have an account etc to log into chat

Thanks 

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Best answer by Mohammed 15 March 2022, 19:30

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5 replies

Userlevel 8
Badge +9

Hello @Cheryl MP,

If you got your old iPhone SE from iD Mobile, they should be able to help.

The iD online community isn’t real-time, so it could be several days before somebody from iD Mobile reads your post.

You might find it quicker to PM iD Mobile via their facebook or twitter social media pages.

It’s best to contact iD Mobile between 9am - 6pm - that way you can PM with a real person.

Anyway, good luck.

Userlevel 1

Fab, thanks! I’ll give that a try in the morning :) 

Userlevel 7
Badge +10

Hey @Cheryl MP,

If you still need help, let us know though I believe we may have already spoken to you since to resolve.

Mohammed

Userlevel 1

All sorted - fyi for anyone else with the same problem, I found getting in touch via Facebook messenger the best option :) 

Userlevel 7
Badge +7

@Cheryl MP,

 

Glad to hear that it is resolved. If you require further assistance, please let us know.

 

Kash

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Why iD Mobile?