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Hello all 

Why does my phone say unrecognised number when someone calls me 

Any help would be great thanks 

Hi @colin55h,

 

Is this all numbers, or just one in particular?

 

Is this a new development?

 

Will


Hi Will 

It happens to a few numbers know one in particular its been happening for about two weeks I have not adjusted the phone in any way its not a new contract the phone rings a very short time when I answer it it sys the number can't be recognised and cuts off it seems all very strange 

Thanks  colin


Hi @colin55h 

If the incoming call shows Unknown or Unknown Caller, the caller's phone or network might be set to hide or block the caller ID for all calls. Have you confirmed with the person calling if they have set their number to be hidden when calling?

-Mohsin


Hi Mohsin

Thanks for that I will certainly ask the people 


No worries @colin55h,

 

Please do let us know how you get on.

 

Will


OK will do thanks