Question

Unsuccessfl upgrade??

  • 29 June 2021
  • 1 reply
  • 18 views

Hi I got an upgrade and the new phone and sim arrived (I wanted to keep my old number). I activated the new sim and put it in my phone but trealised this attched me to a new number, therefore I swapped to have the old sim in the new phone, however this hasnt updated to include my new plan meaning that I have no data and can’t really use the phone outside of my wifi.

Im going away tomorrow so will be reliant for data for maps when driving etc., so need to sort this - any help greatly appreciated! Thanks  


1 reply

Userlevel 4
Badge +7

Hi,

Thanks for getting in touch.

I can see that we have responded to another post.

We’ll be happy to help you out there.

 

Kash

iD Mobile

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