Question

upgraded and now my sim will not work

  • 27 February 2023
  • 1 reply
  • 43 views

upgraded and now my old sim will not work No sign of new sim this is day 2 with my old sim that has no network 


1 reply

Userlevel 7
Badge +7

Hi @Neb,

Welcome to the Community!

Did you upgrade to a SIM only contract? If so it sounds like a new SIM was activated upon dispatch and it can take 5 working days to be delivered.

If you prefer you can visit your local Curry’s store to get a replacement SIM. Alternatively we can get one sent out on a next day delivery.

Please let us know here if you would like us to take a look into this for you.

 

Kash

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