Solved

Voicemail Icon Doesn't Appear


I have a Galaxy s21+ and my voicemail is turned on. Today I had two calls that went in to my voicemail, just couldn’t answer the ringtone at the time. When I looked for a notification there wasn’t any however, when I went into my voicemail there was two messages.

How do I get an icon to appear on my home screen, so I know they are there?

Many thanks

Kevin

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Best answer by andewhite 25 May 2022, 13:41

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3 replies

Userlevel 8
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Sadly iD Mobile don’t have a voicemail notification, there’s just an SMS alert for voicemail.

The voicemail service is actually provided by three (iD Mobile’s network partner), which might be why iD don’t provide notifications.

There more about this issue in this thread

Thanks for this.  How do make it that I receive an SMS Alert?

Userlevel 8
Badge +9

Thanks for this.  How do make it that I receive an SMS Alert?

Okay @Kevin Greaves,

To set this up:

  1. Call 123 from your handset with the iD SIM
  2. Enter your voicemail PIN, if you have one
  3. From the main menu, choose option 4, then option 0, then option 3, then option 1

You’ll then be able to stop/start your voicemail alert SMS as required.

Good luck...
🤞   

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Why iD Mobile?