Does the iD mobile network issue voicemail alert notifications when a message is left?
I ported over to iD from EE a good few months ago and it only recently became apparent that when I receive a voicemail my phone (Android) doesn’t notify me. A follow-up chat session today saw an agent tell me iD do not have this alert service. Is this true?
SMS text alerts work fine if I enable this. It’s not a problem per se, just a bit odd and unexpected. A chat session yesterday saw an agent create a ticket for me to have the porting-in checked, and swiftly closed as the port work was deemed all good. I had a ticket raised after reading another forum post with the same problem, where someone from iD had suggested it.
Just curious. I don’t get many calls so not many messages, so it’s not a problem as such.
Best answer by WelshPaulView original