After a few issues using my voicemail abroad (namely it constantly telling me my PIN was wrong and me having to reset it everytime I got a voicemail) I'm now stuck being unable to access the voicemail inbox at all.
At the point it tells me to enter my pin it is as if the keypad on my phone isn't working and it doesn't acknowledge that I'm keying anything in.
I'm able to use keypads with other customer service numbers etc. It's only when I'm trying to log into my voicemail do I have this problem. I logged it with the online chat team who said they would pass it over to the 'technical team' but then I've heard nothing back.
Does anybody have any ideas?