wanting to change to 24 month phone contract

  • 29 February 2024
  • 2 replies
  • 11 views
Melissa Marley
Rank

So I currently have a sim only contract. I am wanting to get a new phone and have found a deal for an iPhone with an id mobile sim however I don’t know how I will be able to transfer the number over the that 

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Unfortunately @Melissa Marley, iD Mobile can’t/won’t transfer your mobile number from one iD account to another iD account. 

You can discuss your upgrade options with the iD sales team by calling 020 7139 1397.

This forum article is relevant here. 

Kash
Rank
Userlevel 7
Badge +7

Hi @Melissa Marley,

Welcome to the Community!

Please let us know if you require any assistance.

It looks like @andewhite has provided all the relevant information.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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