Question

When I ring a number it tells me I have dialed the customer payment helpline.

  • 21 December 2023
  • 1 reply
  • 129 views

When I ring a number it tells me I’ve dialed the customer payment helpline and it tells me that I’ve paid my bills and then hangs up. I have turned my phone on and off. It won’t let me send green text messages either. HELP!


1 reply

Userlevel 7
Badge +4

Hi @Martha Wisdom 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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