Question

why has my new phone come without a sim?

  • 28 April 2023
  • 2 replies
  • 57 views

ordered a new phone and contract with car phone warehouse  chose ID as my contract and yet the phone has arrived today and i have no sim card or any paper work at all . How do i go about getting a sim and getting it quickly so i can use the contract im surely paying for .


2 replies

Userlevel 8
Badge +9

I think Carphone Warehouse need to be sorting this out @Naomi Grose.

You bought something from them (online), and they haven’t fulfilled your order correctly.

Good luck @Naomi Grose

Userlevel 7
Badge +4

Hi @Naomi Grose 

 

In this case we may need to send out a replacement SIM card, have you got in contact with Carphone Warehouse as @andewhite suggested or would you like us to get in contact here so we can have it sent out?

 

 

Tom

Reply


Why iD Mobile?