A bit confused as to why I have been charged more than expected.
I don’t understand what the pro-rated calculations have been and was NOT made aware of this when I signed any paperwork.
Best answer by WelshPaul
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why have I been charged £61.37 for my new upgraded contract when it’s supposed to be £39.99?????!
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Userlevel 7
+7
Hi
You are charged pro rata on your first bill as you are billed for longer period, as it depends on your billing cycle.
Your bill would usually provide a breakdown on the timescales that you are charged for.
Kash
Userlevel 8
+6
The first bill on an upgrade is always higher no matter what network your with. It’s pro rata billing…
I myself have just upgraded from a £8 per month SIM only plan to a £28.99 handset plan, and my first bill is £44.61. A breakdown of my charges is as follows:
- £28.99 (month in advance)
- £15.62 (Pro rata charge). << Amount now due as my plan changed mid month!
Refer to your bill for your breakdown of charges.
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