Upgrade phone arrived yesterday with new SIM.
I was advised to activate it and did so, but I still have no service 14 hours later
can someone help?
Upgrade phone arrived yesterday with new SIM.
I was advised to activate it and did so, but I still have no service 14 hours later
can someone help?
Hi
Please let us know how you get on with your port.
If you are still waiting for it to process, please let us know and we can PM you to look into it.
Kash
I wanted to keep my old phone number and so sent for a new SIM card. I activated it on Friday and was told that the new SIM would be working today, Monday.
My mobile connection has now been lost so i inserted then ew SIM card. However my phone still has “No Service”
iD say that number transfers take place between 8am and 10pm on the transfer date
Sometimes there can be an interval of several hours or more between the old provider’s SIM becoming inactive and before the number you want to keep works with your iD SIM.
Transfers from Lyca Mobile are being delayed at the moment, because they’re recovering from a cyber incident.
I wanted to keep my old phone number and so sent for a new SIM card. I activated it on Friday and was told that the new SIM would be working today, Monday.
My mobile connection has now been lost so i inserted then ew SIM card. However my phone still has “No Service”
Hi
If you’re having the same issue, we tend to recommend trying the old SIM to see if this is still activated, as this is more often than not the case.
-Lauren
Bear in mind that once you have activated the SIM, it will only be actioned the next working day, as it was a Bank holiday weekend it may take longer than usual to start working.
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