Question

Wont let me port my number without transaction No... cannot find it anywhere!!

  • 5 February 2024
  • 2 replies
  • 42 views

Help, cant port number, I have pac code but app keeps asking for transaction number... nothing i can find is 9 digits!!! 


2 replies

Userlevel 4

Hello your transaction number will be within your Welcome to ID MOBILE email from IDMobile. This is the email which includes your new IDMOBILE number, account number etc etc.

Scroll down within the email it's clearly stated there in the section  GET STARTED and WANT TO KEEP YOUR NUMBER.

Also if you've set up your account you'll also be able to access this info once you've logged into your account online. 

Userlevel 7
Badge +7

Hi @andy_t90,

Welcome to the Community!

Just checking if the information that @JoeKing provided helped?

If you still can’t find it, please let us know and we can PM you.

 

Kash

 

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