Anyone else having problems loading anything on there phone?
Ordered a 15 pro and received it last week. Since activating my sim i’ve had trouble loading apps and browsing on the web.
Customer service via Facebook messenger is clueless and has just told me to reset my device multiple times.
+4
Hi
As a member of the team on Facebook, I’m sorry to hear you had this experience there.
Have you tried the SIM card in another device?
It may be that the signal in your area is quite weak on our network.
Please could you let us know the postcode(s) where you’re having these issues?
Do you have these issues everywhere or just certain areas?
Tom
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