wrong colour handset received

  • 28 July 2023
  • 1 reply
  • 42 views

Hi,I ordered a iPhone 13 white,it was delivered today but in a different colour dark blue(midnight what ever you call it) how can I return it back and get a iPhone 13 white colour,thank you.


1 reply

Userlevel 7
Badge +10

Hey @V_Jupa,

We don’t offer exchanges so if you have ordered the wrong colour, we’d need to setup a full return and once it’s returned, you will need to purchase a new contract in the correct colour which will be subject to it’s own credit check.

Alternatively, you can get a case of the colour you’d like which both adds protection and covers up the handset colour.

Mohammed

 

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