Question

wrong phone number on device info Iphone

  • 9 March 2024
  • 2 replies
  • 40 views

I transferred my number from EE but was given a temporary number when I set my new phone up.

For some reason the temporary number is stored against the phone in device info meaning I get an irritating “message failed to send” message for every text sent although they do go through. I can’t simply just edit the number and it is driving me crazy!

 

Has anyone found a fix for this?

 


2 replies

Userlevel 8
Badge +6

Perform a ‘Network Reset’ @Graham Cronshaw. How you do that depends on what device your using. 

Userlevel 7
Badge +7

Hi @Graham Cronshaw,

Welcome to the Community!

As @WelshPaul mentioned please try a network reset, if that doesn’t fix the issue please let us know the handset make and mode so that we can guide you through other steps.

 

Kash

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