Question

xiaomi 14, no 5g

  • 11 March 2024
  • 3 replies
  • 74 views
Kev James
Rank

Hi all I've just bought a new Xiaomi 14, but I'm not getting 5g as I was previously on my Moto edge 30 ultra.

Is there a quick fix

Thanks

Kev

3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Kev James,

Welcome to the Community!

The handset isn’t  supported with iD Mobile for 5G usage just yet.

You can find further information on approved handsets HERE

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Nick Fletcher
Rank

When do you expect to fix this? I also have xiamoi 14 ultra and no 5g. If there's no details of when it's to be fixed I will swap off to another provider 

Tom
Rank
Userlevel 7
Badge +4

Hi @Nick Fletcher 

 

We don’t have a fix date per say as it isn’t something that’s broken, it’s just not supported with ourselves, sorry.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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