Solved

Number ported but wrong number showing on iMessage

  • 20 May 2019
  • 5 replies
  • 186 views

Userlevel 1
My existing number has successfully ported over, however when replying to texts from my contacts it is always received from the temporary number ID mobile provided. Any idea why this might be the case when my existing number that I ported over shows up when calling out, rather than the temporary number. Do I have to do something in order for the temporary number to be forgotten?
icon

Best answer by Phil 22 May 2019, 13:15

This should get things sorted for you, you can update the number in Settings> Messages> Send and Receive.

-Phil
View original

5 replies

Userlevel 3
Which type of phone do you have? I used to have an iPhone and had this issue. You might need to sign out of iMessage and manually enter the number you have moved over. 😊

Nikita
Userlevel 1
Will give that a try as it’s an iPhone I have.

Thanks.
Userlevel 4
Yeah that worked for me on mine and its an iPhone. Fingers crossed it works for you mate!

Jase
Userlevel 4
Badge +6
This should get things sorted for you, you can update the number in Settings> Messages> Send and Receive.

-Phil
Userlevel 1
All sorted folks. Appreciate the help.

Reply