Question

Can't activate new SIM

  • 10 June 2020
  • 2 replies
  • 86 views

I have entered the SIM card number, re-entered it, clicked on “I am not a robot”. It circled a little came up with a tick, and then I got the following message:

“ Sorry, we're experiencing some issues processing your request. Please get in touch so we can get it sorted.”

I’d be grateful if someone could help!

Many thanks!


2 replies

I have now found out that the SIM cards come pre-activated.

The phone works now! Hooray!

Thanks to everybody who thought they could help me!?

Userlevel 4
Badge +2

Hi @greenfiremouse 

Glad its all sorted for you now.

Thanks for letting us know.

Pearl

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