Hi, we've transferred my daughters number successfully, but, she can't call or text me when she's not home. And when I call her I have to call on her (old number) which was transferred, but I have to text on her id number.. Can u tell me why this is happening please? The whole point is obviously her having a phone to contact me when not home.
Best answer by Mohammed
Sounds like this may be a partial port.
We’ll send a PM now so we can look into this.